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Operating knowledge

Constraint diagnosis

What is actually holding this company back?

Something is wrong, effort is going in everywhere, and nothing is moving.

Signals to look for

  • stalled
  • stuck
  • flat
  • not growing
  • plateau
  • what should i do
  • bottleneck

Questions to answer

  • Is demand arriving?
  • Is arriving demand converting?
  • Are converted customers staying?
  • Is what remains after costs enough?
  • Can the business deliver more if it sold more?

Evidence required before committing

  • {demand} volume trend
  • {conversion} at each stage
  • retention or repeat rate
  • gross margin per {unit}
  • {capacity} utilisation

Likely constraint

  • Demand
  • Conversion
  • Retention
  • Margin
  • Capacity
  • Cash

How the decision branches

  • If
    {demand} is falling and conversion is stable
    Then
    The constraint is demand. Everything else is a distraction this month.
  • If
    {demand} is stable and conversion is falling
    Then
    The constraint is the offer or the qualification.
  • If
    Acquisition works and customers leave
    Then
    The constraint is retention; fixing acquisition makes it worse.
  • If
    Everything works and cash is short
    Then
    The constraint is commercial architecture, not performance.
  • If
    {capacity} is full
    Then
    The constraint is delivery; selling more damages the business.

What to test

Fill in the five numbers from company records. The one that is worst relative to its own history is the candidate constraint.

Read after 14 days.

What success looks like

  • All five numbers present
  • One constraint named with its evidence

What means stop

  • Fewer than three of the five numbers exist — the mission becomes measurement, honestly stated

Typical next move

  • A constraint is namedWork only on it until it moves or is disproven.
  • Nothing can be namedInstrument the business; that is the constraint.

Who does the work

Aury can carry out: read company, prepare document, file memory, daily brief. Specialists involved: strategy, finance, research.

Where this stops being true

Works for any business with countable demand, conversion and delivery.

A single constraint is a simplification. It is a useful one because it forces sequence, but two can bind at once.

Provenance

  • Sourced operator experience: Constraint-based operating practice
  • Aurygine synthesis: Aurygine synthesis across founder journeys

Confidence: high. Last reviewed 2026-08-25. Your company's own recorded results override this playbook whenever the two disagree.