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Operating knowledge

Pricing

Pricing as an experiment

The price was set early, nobody has changed it, and nobody knows if it is right.

Signals to look for

  • price
  • pricing
  • too expensive
  • discount
  • rate
  • quote
  • margin

Questions to answer

  • When was the price last changed, and on what evidence?
  • How often is the price challenged, and by whom?
  • What is the win rate at the current price, by segment?
  • What does the buyer save or earn from this?

Evidence required before committing

  • win rate at current price
  • discount frequency and average discount
  • value per {unit} by segment
  • gross margin per {unit}

Likely constraint

  • A price set by fear rather than by evidence
  • No mechanism for price to grow with value delivered

How the decision branches

  • If
    Almost nobody challenges the price
    Then
    It is probably too low. Test upward on new business only.
  • If
    Price is challenged in most deals but win rate is high
    Then
    The price is near the edge; hold it and improve the value story.
  • If
    Win rate is low and losses cite budget
    Then
    Test a smaller entry scope before cutting the price.

What to test

Quote the next ten new opportunities at a higher price. Change nothing else, and do not touch existing customers.

Read after 30 days.

What success looks like

  • Revenue across the ten is higher than the previous ten even if win rate falls
  • No increase in post-sale disputes

What means stop

  • Win rate collapses to a level that cannot fill {capacity}
  • The higher price attracts buyers the business cannot serve profitably

Typical next move

  • Total revenue risesAdopt the price for new business; consider existing customers separately and with notice.
  • Total revenue fallsRevert, and record the ceiling as a company fact rather than a fear.

Who does the work

Aury can carry out: read company, prepare document, file memory, flag risk. Specialists involved: finance, sales, strategy.

Your approval: The founder approves every price change before it is quoted.

Where this stops being true

Requires enough new opportunities to see a difference — ten is the practical minimum.

Price tests on existing customers carry relationship and, in some jurisdictions, contractual risk. This playbook deliberately restricts the test to new business.

Pricing early is a hypothesis, not a permanent decision. The mistake is leaving it untested for years, not getting it wrong at the start.

Provenance

  • Sourced operator experience: Founder/operator case study analysed inside Aurygine — bootstrapped B2B software company, 2026
  • Sourced operator experience: Price-testing practice across small companies
  • Aurygine synthesis: Aurygine synthesis across founder journeys

Confidence: medium. Last reviewed 2026-08-25. Your company's own recorded results override this playbook whenever the two disagree.